ABB Field Service Tool 2.3

ABB Field Service Tool

ABB Field Service Tool is a professional application designed to help technicians and service teams commission, configure, diagnose, and maintain supported ABB equipment in the field. It brings device discovery, parameter management, troubleshooting, and reporting into a single, streamlined workspace that works both online and offline. Guided workflows, secure connectivity, and comprehensive documentation tools help reduce downtime and ensure consistent service quality across sites and teams.

Key capabilities:

• Device discovery and identification across supported ABB products and systems
• Quick commissioning with parameter templates and guided setup
• Live diagnostics, event and alarm views, and health status at a glance
• Configuration management with version tracking and safe rollback
• Firmware update support for compatible devices
• Structured troubleshooting with checklists and step-by-step guidance
• Asset data capture, including notes, photos, and measurements
• QR/barcode scanning for fast asset identification (where supported)
• Automatic service report generation (PDF/CSV) with timestamps and digital sign-off
• Secure connectivity (e.g., Ethernet, USB, Bluetooth, or serial, depending on device)
• Role-based access control, audit trails, and encrypted data at rest/in transit
• Offline work with reliable synchronization when a connection is available
• Optional integration with ABB enterprise and cloud services (such as ABB Ability), where available

Who it’s for:

• Field service engineers, maintenance technicians, site supervisors, and authorized service partners who need fast, reliable, and well-documented service operations across ABB installations.

Benefits:

• Faster commissioning and turnaround times
• Fewer configuration errors and repeat visits
• Consistent, compliant documentation across jobs and sites
• Improved equipment uptime and asset visibility

Developer: ABB Asea Brown Boveri Ltd.

Note: Features and integrations may vary by device, product family, license, and region.

ABB Field Service Tool is developed by ABB Asea Brown Boveri Ltd.. The most popular version of this product among our users is 2.3. The name of the program executable file is REx6xxFST.exe.

You can check ABB IP Configuration, ABB Relay Selection Guide, SoftstarterCare™ - Service Engineer Tool and other related programs like ABB DriveManager for Simatic at the "download" section.